Short answers to the questions people most often ask about Listingo: what it is, where its information comes from, how it makes money and how it handles your data. For step-by-step instructions, such as how to add a listing or reset your password, see the Help Center.
About Listingo
What is Listingo?
Listingo is a directory of local businesses in India. You can search by what you need and where you are, compare businesses by their details, photos and reviews, and then call, message or send an enquiry to the one you choose. Businesses use Listingo to be found by people nearby and to manage their reviews and enquiries in one place.
Is Listingo free to use?
Yes. Searching, reading reviews and contacting businesses is free, and you don't need an account for most of it. A free account lets you write reviews, save favourites and message businesses. Adding a business listing is free too.
How does Listingo make money?
From businesses that choose to pay for extra features or visibility: paid plans, badges, featured placements and ads on Listingo. We also sell our own digital products in the Store. People looking for a business never pay to use the site, and no business can pay to change its rating or remove a review.
Which cities does Listingo cover?
Businesses across India can list on Listingo, and new cities appear as businesses there join. The Cities page shows every city and state with listings today, and how many businesses each one has.
Listings and rankings
Where does the information on a listing come from?
From the business. The owner, or someone they've authorised, adds the name, category, address, phone number, opening hours, photos and description. Reviews and ratings come from customers. Our How We List, Verify and Rate Businesses page explains this in full.
How do you keep listings accurate?
Every listing is checked automatically as it's saved: the business name has to be the real name, phone numbers and email addresses have to be real, and some categories aren't accepted. Once a listing is live, a new business name, email address, website or address from the owner is reviewed by our team before it appears. If you spot something wrong or a business that has closed, report the listing and we'll look into it.
Why is one business shown above another?
On search, city and category pages, listings are ordered by how well they match your search, then by whether the business is based in that city, then by paid plans that include priority placement, and then by verification, rating and number of reviews. You can sort by rating, reviews or distance instead. Businesses that pay for a Featured or Sponsored spot are always labelled, and paying never changes a rating or a review.
Does Listingo sell the products or services of the businesses listed?
No. Listingo is a directory: we don't take payment for a listed business's products or services, deliver them or handle their refunds. Anything you buy from a business is between you and that business. The Refund and Returns Policy explains what Listingo itself refunds.
Reviews and badges
Can I trust the reviews on Listingo?
Every review comes from a customer with a Listingo account who has confirmed their email address, and each person can review a business only once. Owners and managers can't review their own business. Reviews are published as written; we don't hide negative ones, and businesses can't pay to remove them. If a review looks fake or abusive, use Report under it and our team will check it.
Does the Verified badge mean Listingo recommends a business?
No. Verified tells you something about the listing, not about the quality of the work. A business gets it either by proving to our team that it's real and that the people managing the listing represent it, or as part of a paid plan or badge. It never changes a business's rating or reviews.
For businesses
How much does it cost to list my business?
Nothing. A free listing shows your contact details, address and opening hours, and it appears in search. Paid plans add features such as more photos and categories, replies to reviews and better placement. The pricing page shows what each plan includes and what it costs. Plans don't renew automatically.
My business is already on Listingo. What should I do?
Open the listing and choose Claim this listing. If the email address on your Listingo account is the one shown on the listing, the claim is approved straight away. Otherwise our team checks it first. Once it's approved, you can update the listing, reply to reviews and see enquiries from your dashboard.
How soon will my listing appear?
A new listing goes live as soon as it's complete and you publish it: it needs a category, a location and a way to contact you. Changes you make later appear when you save them, except a new business name, email address, website or address, which our team checks first. Before you start, check the Listing Eligibility and Acceptability rules.
The Listingo Store
What is the Listingo Store?
The Store is where Listingo sells its own digital products for local businesses: guides, courses, code, templates and done-for-you services. Nothing is shipped. After you pay, your files, links and instructions are in Account → Purchases and in your confirmation email. For a service, our team delivers the work there once it's ready.
Privacy and your account
Does Listingo sell my personal data?
No. We don't sell or rent personal data. When you send an enquiry or booking request, the details you enter go to that business so it can reply. Payments are handled by Razorpay, and we never see or store your full card or bank details. The Privacy Policy lists everyone we share data with and why.
Does Listingo use cookies?
Only the ones the site needs to work, such as keeping you signed in and protecting forms and payments. We don't use advertising or analytics cookies. The Cookie Policy lists every cookie and what it does.
How do I delete my account?
Send us a message through the contact form from the email address on your account and ask us to delete it. We confirm the request, then remove your account and personal details as described in the Privacy Policy.
Getting help
How do I report a wrong or fake listing?
Use Report on the listing page or the Report a listing form, and tell us what's wrong. Our team reviews every report. If you're in danger or have been the victim of a crime, contact the police on 112 first.
How can I contact Listingo?
Use the contact form or email [email protected]. A member of our team reads every message and replies within one business day. Complaints about content or personal data can go to our Grievance Officer, whose details are in the Privacy Policy.
Still have a question?
A member of our team reads every message and replies within one business day. You can also email [email protected].